Terms & Conditions
Terms and Conditions
Great Lakes Supply Company (GLSCO) offers its features and services subject to the following terms and conditions. By visiting or making a purchase on ajmadison.com, you agree to these Terms of Use, the Privacy Policy, the Return Policy, and all other applicable disclaimers and policies on glsco.com. Please review them carefully. Any tampering with the site, misrepresentation of user identity, use of purchasing agents, or engagement in fraudulent activities is strictly prohibited.
Privacy
Please review our Privacy Policy, which also governs your visit to glsco.com, to better understand our practices.
Content
All content on this site—including text, graphics, logos, button icons, images, videos, digital downloads, and software—is the property of Great Lakes Supply Company (GLSCO) or its content providers and is protected by United States and international copyright laws.
Site Access Permission
Great Lakes Supply Company (GLSCO) grants you permission to use this site for personal purposes only. This permission does not extend to resale or commercial use of the site or its content, including the collection and use of product listings, descriptions, or prices, nor does it allow the use of data mining, robots, spidering, or similar data gathering and extraction tools. No part of this site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for commercial purposes without the express written consent of Great Lakes Supply Company (GLSCO).
Product Display/Colors
Great Lakes Supply Company (GLSCO) strives to provide accurate product information and images. However, alternative images may be displayed when the correct ones are unavailable. It is essential to carefully review the product specifications rather than relying solely on images when making a purchase. We cannot guarantee that the color displayed on your screen will exactly match the product’s actual color, as this depends on your monitor settings. GLSCO is not responsible for image quality, or any sales influenced by the images displayed.
Errors on Our Site
Pricing and availability of products and services are subject to change without notice. If a product is listed incorrectly due to typographical errors, inaccuracies in descriptions, or pricing mistakes, Great Lakes Supply Company (GLSCO) reserves the right to revoke any stated offer and correct such errors, inaccuracies, or omissions—even after an order has been submitted and confirmed.
Sales Disclosure
Sales and discounts do not apply to all brands, makes, or models. Please review your shopping cart for the exact discount amount. Some promotions may not be combined with other special offers or rebates. Additionally, the total qualifying price does not include applicable delivery or installation fees.
Sales Tax
Great Lakes Supply Company collects state and local sales tax in Arizona, California, Delaware, Florida, Hawaii, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Montana, Nebraska, New Hampshire, New York, Ohio, Oregon, Pennsylvania, Tennessee, Vermont, and Wisconsin. Estimated state and local sales tax will be calculated in the shopping cart at checkout but may vary from the finalized invoiced amount due to local tax variations.
Order Acceptance
An electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute a confirmation of our offer to sell. Great Lakes Supply Company (GLSCO) reserves the right to accept or decline any order at any time for any reason. Additionally, we may require further verification or information before finalizing an order.
Paying for Your Order
As a service to our business customers, we offer multiple payment options including NET Terms, COD, prepay, and credit card payments. NET Terms are extended to customers that have been approved by Great Lakes Supply Company (GLSCO) prior to ordering.
Our company accepts credit cards as a method of payment for all customer purchases and open cash invoice customers who want to pay the remaining balance by credit card. American Express, Discover, MasterCard, Visa, corporate cards, purchasing cards and debit cards are accepted. Credit cards can be charged for any monetary amount – it’s not restricted to sales and/or orders under or over a certain amount, nor limited to customers with certain payment terms. Customers paying by credit card will incur an additional fee of 3% of the invoiced amount. When a charge is disputed by the customer, our company policy is to individually review and then issue a chargeback or refuse the refund if the dispute is found to be invalid. Our company currently does not use mobile payment systems or contactless payment systems such as NFC for credit card purchases.
Orders will be invoiced after the merchandise has been delivered or shipped unless the items are special order/custom or if the customer has pre-payment terms only. The invoice will include any delivery or shipping fees, state taxes, local taxes, or other charges that may be applicable. If the invoiced amount differs from the order amount, Great Lakes Supply Company will contact the customer for approval of the new calculated amount prior to delivery or shipment.
Customer payment terms will be indicated on the invoice and will be subject to Great Lakes Supply Company remittance policies. Invoices will be emailed or submitted to an agreed portal as per customer contract terms.
Order Processing
Actual delivery and shipping times depend on merchandise availability and credit verification. Orders are not processed, shipped, or delivered on Saturdays, Sundays, or holidays. In case of delays, we will make every effort to notify you via phone or email. If a delay is due to a backorder, you will be informed and given the option to remain on backorder, select a substitute item, or cancel your order.
Delivery and Installation Policy
All orders placed on this site are subject to product availability and will be delivered or shipped in accordance with Great Lakes Supply Company’s shipping policies. For more details on shipping times, rates, and policies, please review the Delivery and Installation Information section on our website.
Return Policy
At GLSCO, we strive to ensure customer satisfaction by maintaining high standards for our products and services. To facilitate a seamless return process, we have established a clear and comprehensive return policy. Whether you're returning an item due to an error, warranty issues, or other reasons, our guidelines are designed to help you navigate the process efficiently. Please review the Return Policy on our website to ensure your return meets the necessary requirements and to avoid any delays.
