Payment Terms
As a service to our business customers, we offer multiple payment options including NET Terms, prepayment, and credit card payments. NET Terms are extended to customers that have been approved by Great Lakes Supply Company (GLSCO) prior to ordering.
Our company accepts American Express, Discover, MasterCard, Visa, and debit cards for any monetary amount or customer payment terms. Customers paying by credit card will incur an additional fee of 3% of the invoiced amount. If a charge is disputed by the customer, our company policy is to individually review and then issue a chargeback or refuse the refund if the dispute is found to be invalid. Our company currently does not use mobile payment systems or contactless payment systems such as NFC for credit card purchases.
Orders will be invoiced after the merchandise has been delivered or shipped unless the items are special order/custom or if the customer has pre-payment terms only. The invoice will include any delivery or shipping fees, state taxes, local taxes, or other charges that may be applicable. If the invoiced amount differs from the order amount, Great Lakes Supply Company will contact the customer for approval of the new calculated amount prior to delivery or shipment.
Customer payment terms will be indicated on the invoice and will be subject to Great Lakes Supply Company remittance policies. Invoices will be emailed or submitted to an agreed portal as per customer contract terms.
